Regulatory Information
OceanMind is an authorised Financial Services Provider. Below is our full FSCA / FAIS disclosure.
Last updated: April 2026
1. Authorisation status
OceanMind is an authorised financial services provider with the Financial Sector Conduct Authority (FSCA) of South Africa under the Financial Advisory and Intermediary Services Act, 2002 (FAIS). FSP No. 55689 We are authorised to give advice and render intermediary services on the designated categories of insurance products.
2. Compliance officer
All compliance queries should be directed to our compliance officer at compliance@oceanmind.co.za / +27 11 234 5678.
3. Professional indemnity cover
We hold professional indemnity and fidelity-guarantee insurance in line with FAIS requirements.
4. Conflict-of-interest management
We maintain a Conflict of Interest Management Policy designed to identify, disclose, and avoid conflicts that could compromise objective advice. The policy is available on request.
5. Complaints procedure
If you have a complaint about our service, contact complaints@oceanmind.co.za first.
6. POPIA compliance
We are a Responsible Party processing your personal information under the Protection of Personal Information Act (POPIA). See our Privacy Policy for details.
Questions? Contact our compliance team at info@oceanmind.co.za.